Our Promise

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Customer Focus: As an organization, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations. 

 

Leadership: Our Top Management has committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives. 

 

Engagement of People: As an organization, we recognize that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit. 

 

Process Approach: As an organization, we understand that the desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes. 

 

Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.  

 

Evidence-based Decision Making: As an organization, we have committed to only making decisions relating to our QMS following an analysis of relevant data and information. 

 

Relationship Management: Hardin Industries, LLC recognizes that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.