Customer Focus: As an organization, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
Leadership: Our Top Management has committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of People: As an organization, we recognize that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
Process Approach: As an organization, we understand that the desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
Evidence-based Decision Making: As an organization, we have committed to only making decisions relating to our QMS following an analysis of relevant data and information.
Relationship Management: Hardin Industries, LLC recognizes that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.